I think of this book as a grimy fairytale and the panorama of the story seems to be in sepia. This novel is about the "other London", a fantasy world of heroes and villains, in unusual and often grotesque packages. Brimming with small details that make you laugh out loud or cringe in disgust, Gaiman brings us the equivalent of 'those little extras' that make our journey through this novel so enchanting.
Richard Mayhew, our protagonist is so very authentic that we forget that this isn't something we encounter everyday. We do not so much suspend our disbelief as throw it out of the window and dance in its wake. It takes quite a writer to take a world lousy with rats and make it beautiful.
Despite their unusual shells, the characters display vividly human emotions so that we connect with them instantly and feel that we should be inviting them to tea with our favourite aunt. Door, especially, sparkles with vivacity in the way only Gaiman can achieve. However, I was a little disappointing with the ending, which I felt was an anticlimax.